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PRIVACY POLICY

Privacy Policy

Effective date: October 7, 2026
Last updated: October 7, 2026

HipHopGivesBack (collectively, “HipHopGivesBack,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://www.hiphopgivesback.store

(the “Site”), purchase products, contact us, subscribe to communications, or otherwise interact with us.

By using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.

Personal information we collect

Depending on how you interact with the Site, we may collect the following categories of personal information:

  • Contact information: Name, email address, telephone number, billing address, shipping address, and other contact details.

  • Order and transaction information: Products purchased or considered, order number, purchase date, order value, shipping method, order status, returns, refunds, and related customer-service communications.

  • Payment information: Payment method and transaction details needed to process a purchase. Complete payment-card information is handled by payment processors such as Stripe or PayPal and is not stored directly by us.

  • Communications: Messages and information you submit through our contact form, live-chat tools, social media, email, or other customer-support channels.

  • Marketing information: Email address, subscription status, consent records, communication preferences, and information about how you interact with marketing messages.

  • Device and usage information: Internet Protocol address, browser type, device type, operating system, referring website, pages viewed, links clicked, timestamps, approximate location derived from an IP address, shopping-cart activity, and other interactions with the Site.

  • Cookie and tracking information: Cookie identifiers, session identifiers, shopping-cart information, and information collected through pixels, tags, scripts, or similar technologies.

  • Information you choose to provide: Any other information you voluntarily include in a message, form, chat, order note, or other submission.

Please do not send Social Security numbers, account passwords, full payment-card details, medical information, or other highly sensitive information through our contact form or live-chat tools.

How we collect information

We may collect personal information:

  • Directly from you when you place an order, complete a form, start a chat, subscribe to marketing, contact us, or otherwise provide information.

  • Automatically from your browser or device through cookies, server logs, pixels, scripts, and similar technologies.

  • From service providers that help operate the Site, process payments, deliver orders, provide customer support, prevent fraud, or manage marketing.

  • From social networks or other third parties when you interact with our pages, content, advertisements, or links on those services.

How we use information

We may use personal information to:

  • Process, verify, fulfill, deliver, and manage orders.

  • Process payments, refunds, returns, disputes, and chargebacks.

  • Communicate about orders, products, customer-service requests, and account or policy updates.

  • Respond to questions submitted through our contact form, chat tools, email, or social media.

  • Send promotional emails or other marketing communications when permitted by law and consistent with your choices.

  • Personalize content, product recommendations, and customer communications.

  • Maintain shopping-cart and checkout functionality.

  • Understand Site traffic, customer activity, and campaign performance.

  • Detect, investigate, and prevent fraud, misuse, security incidents, and other harmful activity.

  • Maintain business records, enforce our terms and policies, protect legal rights, and comply with applicable law.

  • Carry out another purpose disclosed to you when the information is collected or with your consent.

Cookies and tracking

The Site and its service providers use cookies and similar technologies to keep the Site functioning, remember shopping-cart activity and preferences, support customer service, measure engagement, and facilitate marketing.

These technologies may include:

  • Essential technologies needed for security, navigation, shopping-cart functions, checkout, and Site operation.

  • Functional technologies used for features such as chat, forms, and remembered preferences.

  • Analytics technologies used to understand visits, page views, interactions, and Site performance.

  • Marketing technologies used to measure communications, recognize subscribers, support automated messages, and, if enabled, facilitate personalized or retargeted advertising.

You can control many cookies through your browser settings and, where available, through a cookie-preference tool on the Site. Blocking certain cookies may prevent parts of the Site from working correctly. Where required by applicable law, we will request consent before using nonessential cookies or honor legally recognized opt-out preference signals.

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to Do Not Track signals, the Site does not currently respond to those signals except where applicable law requires otherwise.

Email marketing

If you subscribe to marketing communications, we may use your contact information, purchase history, browsing activity, and communication engagement to send or personalize messages. Marketing emails may contain technologies that indicate whether a message was opened or a link was selected.

You may unsubscribe at any time by using the unsubscribe link in a marketing email. Unsubscribing from promotional messages will not prevent us from sending non-promotional communications necessary to complete a transaction, respond to a request, or provide important service or policy information.

How we disclose information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this policy:

  • Ecommerce platform providers: Big Cartel, which hosts and supports the online store.

  • Payment processors: Stripe, PayPal, and payment methods made available through them.

  • Shipping and fulfillment providers: Postal carriers, delivery companies, fulfillment partners, and other parties needed to deliver an order.

  • Marketing providers: Omnisend and other providers used for subscriptions, email campaigns, automation, audience management, campaign measurement, or advertising support.

  • Customer-service and website-tool providers: Chatway, POWR, Google reCAPTCHA, and other providers that support chat, forms, spam prevention, and Site features.

  • Hosting, security, and technical providers: Providers that support hosting, content delivery, security, fraud prevention, troubleshooting, and Site maintenance.

  • Professional advisers: Accountants, attorneys, insurers, auditors, and consultants when reasonably necessary.

  • Government authorities and other parties: When required by law, legal process, or a valid government request; to enforce agreements; or to protect the rights, safety, and property of HipHopGivesBack, customers, or others.

  • Business-transfer recipients: A buyer, successor, lender, adviser, or other relevant party in connection with an actual or proposed merger, financing, sale, reorganization, bankruptcy, or transfer of all or part of the business.

  • Other recipients: When you direct us to make a disclosure or give consent.

These providers may process information under their own privacy policies as well as on our behalf. Links to third-party websites or social networks are governe